Griffin: ‘Some Of These Sellers … Employ High-Pressure Sales Tactics And May Misrepresent What They Are Selling’
LITTLE ROCK – Attorney General Tim Griffin issued the following statement warning Arkansans about scams related to door-to-door sales:
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“With the arrival of warmer weather, Arkansans can expect to see more door-to-door sellers visiting their homes. Home solicitations include a wide range of products and services, including home improvement projects, home security systems, and solar panels. While some of these sellers are legitimate, others employ high-pressure sales tactics and may misrepresent what they are selling, including the benefits, costs, and terms of the products and services they offer.”
Arkansans can keep themselves safe from door-to-door scams following these tips:
Always require proper identification from a salesperson before allowing him or her into your home, and ensure you understand the exact purpose of the visit and what company the salesperson represents.
Some cities require that door-to-door salespersons obtain a permit before engaging in sales. Know your local ordinances.
Take the time you need to fully evaluate any sales offer. Shopping around and conducting research is essential to ensure that the deal is legitimate. Be cautious if a salesperson pressures you to sign a contract immediately without taking time to think about the offer.
Read the contract carefully and make sure it matches what the salesperson is telling you. Furthermore, make sure you get a copy of the contract.
Do not allow a salesperson to install any product on the same day as the sale.
Consumers in Arkansas have the right to cancel any home solicitation sale within three days of making a purchase. You have the right to cancel within that three-day window even if equipment is installed in your home.
Be skeptical of “free” installation or equipment deals. Even if something is initially presented as free to entice you, you may end up paying for the product through expensive, long-term contracts.
Even diligent people can be scammed; however, knowing the warning signs and carefully evaluating the sales offer can help keep you safe from deceptive sales practices.
If you wish to file a complaint against with the Attorney General’s office, you can do so by contacting the Arkansas Attorney General’s office at (800) 482-8982, emailing consumer@arkansasag.gov, or visiting ArkansasAG.gov.