Consumer alert: Attorney General Griffin warns against home solicitation scams

Griffin: ‘Some Of These Sellers … Employ High-Pressure Sales Tactics And May Misrepresent What They Are Selling’

LITTLE ROCK – Attorney General Tim Griffin issued the following statement warning Arkansans about scams related to door-to-door sales:

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“With the arrival of warmer weather, Arkansans can expect to see more door-to-door sellers visiting their homes. Home solicitations include a wide range of products and services, including home improvement projects, home security systems, and solar panels. While some of these sellers are legitimate, others employ high-pressure sales tactics and may misrepresent what they are selling, including the benefits, costs, and terms of the products and services they offer.”

Arkansans can keep themselves safe from door-to-door scams following these tips:

  • Always require proper identification from a salesperson before allowing him or her into your home, and ensure you understand the exact purpose of the visit and what company the salesperson represents.

  • Some cities require that door-to-door salespersons obtain a permit before engaging in sales. Know your local ordinances.

  • Take the time you need to fully evaluate any sales offer. Shopping around and conducting research is essential to ensure that the deal is legitimate. Be cautious if a salesperson pressures you to sign a contract immediately without taking time to think about the offer.

  • Read the contract carefully and make sure it matches what the salesperson is telling you. Furthermore, make sure you get a copy of the contract.

  • Do not allow a salesperson to install any product on the same day as the sale.

  • Consumers in Arkansas have the right to cancel any home solicitation sale within three days of making a purchase. You have the right to cancel within that three-day window even if equipment is installed in your home.

  • Be skeptical of “free” installation or equipment deals. Even if something is initially presented as free to entice you, you may end up paying for the product through expensive, long-term contracts.


Even diligent people can be scammed; however, knowing the warning signs and carefully evaluating the sales offer can help keep you safe from deceptive sales practices.

If you wish to file a complaint against with the Attorney General’s office, you can do so by contacting the Arkansas Attorney General’s office at (800) 482-8982, emailing consumer@arkansasag.gov, or visiting ArkansasAG.gov.