Consumer Alert: Tips to avoid scams and price gouging

Price Gouging Rules are in Effect

Act 376 of 1997 prohibitions on price gouging are now in effect following Governor Sarah Huckabee Sanders’s declaration of a state of emergency on April 2 in Executive Order 25-07.
“I continue to pray for those impacted by the April 2 storms, which caused significant damage across much of northeast Arkansas. Unfortunately, unscrupulous people may already be preying upon our neighbors with offers of quick repair jobs. Arkansans should call their insurance company first and not be pressured into paying a quick deposit to someone who will take off with their money just as quickly.” – Attorney General Tim Griffin

2 Things Homeowners Should Remember

• Insurers will honor their home policies.

• There is no need to rush into or be pressured to sign a contract.
  

7 Tips to Avoid Storm Cleanup Scams

• Get more than one estimate.

• Demand references and check them out.

• Never let contractors pressure you into hiring them.

• Never sign a contract with blanks “to be filled in later.”

• Never pay a contractor in full until the work is finished.

• Never let a contractor discourage you from contacting your insurance company.

• Make sure you review and understand all documents sent to your insurance company.
  

What is Price Gouging?


Upon the issuance of EO 25-07, Act 376 prohibits businesses from charging more than 10 percent above the pre-disaster price of the following goods or services.

• Repair or reconstruction services, including services performed by any person for repairs to residential or commercial property of any type that is damaged as a result of a disaster

• Any work, labor, or services including services furnished in connection with the sale or repair of goods or real property or improvements

Additionally, in conjunction with EO 25-07 and upon the additional declaration of a local emergency by the executive officer of any city or county, Act 376 prohibits businesses from charging more than 10 percent above the pre-disaster price of these goods or services.

• Building materials, including lumber, construction tools, windows, and anything else used in the building or rebuilding of property

• Consumer food items, including any article that is used or intended for use for food, drink, confection, or condiment by a person or animal

• Emergency supplies including, but not limited to, water, flashlights, radios, batteries, candles, blankets, soaps, diapers, temporary shelters, tape, toiletries, plywood, nails, and hammers

• Gasoline or any fuel used to power any motor vehicle or power tool

• Any rental housing and includes any housing provided by a hotel or motel

• Medical supplies, including, but not limited to, prescription and nonprescription medications, bandages, gauze, isopropyl alcohol, and antibacterial products

• Transportation, freight, and storage services, including any service that is performed by any company that contracts to move, store, or transport personal or business property or rents equipment for those purposes

Consumers should contact their city or county governments to determine whether a local emergency has been declared.

Price Gouging Has Consequences

A violation of Act 376 is a violation of the Deceptive Trade Practices Act, which carries a fine of up to $10,000. Additionally, a person who is found to have violated this act shall be guilty of a Class A misdemeanor.
 
The ban on price gouging remains in effect for at least 30 days and can be extended another 30 days if necessary to protect the lives, property, or welfare of the citizens. For home repairs, the law remains in effect for 180 days.
 
Arkansans who wish to report concerns about potential price gouging should contact the Arkansas Attorney General’s Office by calling (800) 482-8982, emailing consumer@arkansasag.gov, or by visiting https://arkansasag.gov/divisions/public-protection/finances/price-gouging.

CDC study reveals mental health crisis among high school students; tips for parents

By Rebekah Hall
U of A System Division of Agriculture

LITTLE ROCK — Many of today’s teenagers are facing a mental health crisis. A new study by the U.S. Centers for Disease Control and Prevention found that in 2021, 42 percent of high school students experienced persistent feelings of sadness or hopelessness, including 57 percent of teenage girls.

TEENS IN TROUBLE — According to a new study released by the U.S. Centers for Disease Control and Prevention, 42% of high school students experienced persistent feelings of sadness or hopelessness in 2021, including 57 percent of teenage girls. Brittney Schrick, extension family life specialist for the University of Arkansas System Division of Agriculture, said it's important for parents to pay attention to changes in teens' moods, monitor their phone and social media use, and engage with their day-to-day lives. (Centers for Disease Control and Prevention photo.)

Brittney Schrick, extension assistant professor and family life specialist for the University of Arkansas System Division of Agriculture, said the COVID-19 pandemic is a major contributing factor to mental health issues among teens.

“I think the elephant in the room is COVID,” Schrick said. “It is a collective trauma, a collective stressor, and it was such a prolonged stressor that continues today. People lost family members, and they were away from support networks for extended periods of time. For any student who had or has an unstable or stressful home life, or experienced food insecurity, that would add an extra layer of stress.”

Though these teens — many of whom were in middle school when the pandemic began — were able to adapt and get through the experience, relying solely on resilience is harmful, Schrick said. 

“Resilience is a really important concept, but I think that to a large extent, we have over-emphasized how resilient kids are,” Schrick said. “Because ultimately, they shouldn’t have to continue being resilient about everything.”

According to the CDC study, female high school students and LGBTQ+ students were “more likely than their peers to experience poor mental health and suicidal thoughts and behaviors.” In 2021, nearly 70 percent of LGBTQ+ students experienced feelings of sadness or hopelessness. Schrick said some of this can be attributed to current cultural conversations concerning these groups.

“The high rates of suicide attempts, self-harm and mental health concerns among LGBTQ young people and among adolescent girls is a reflection of the turmoil in the culture surrounding those groups,” Schrick said. “Having consistent discussions surrounding legal rights and future prospects for both of those groups is going to contribute to mental health concerns for these youth.”

“They need support and grace”

Schrick said it’s important for adults to realize that the COVID-19 pandemic had a significant impact on the emotional maturity of today’s teenagers.

“I’m around a lot of youth, and they are not as mature as they would be if COVID had never happened,” she said. “If we compare these kids to the kids pre-COVID, they are not the same. Socially, a 16-year-old right now is closer to a 14-year-old.”

Schrick said giving teenagers specific action steps, then letting them know what they need to do next, will be helpful, as “one of the things this group has suffered cognitively is planning, because they’ve never been able to.”

“When they planned, all the plans changed, so they have not gotten to stretch that planning muscle and learn how to do it,” she said. “Everything feels like it’s temporary.”

For adults who are working with today’s teens or will once they enter college or the workforce, Schrick said it’s critical to understand that “it’s not a character flaw, it’s a collective trauma.”

“These kids have been through the wringer,” she said. “It’s really hard to be a teenager right now. I think all we can do as future employers, as parents, as aunts and uncles and mentors, is keep in mind that they’re going to need some help, and it doesn’t make them weak, bad or lazy. They need support and grace.”

Learning to help

The Cooperative Extension Service offers QPR — Question, Persuade, Refer — Suicide Prevention training geared toward all audiences, as well as Mental Health First Aid training. More information about both programs is available on the extension Personal and Family Well-Being website. Contact your county Family and Consumer Sciences agent for more information.

The National Suicide Prevention Lifeline also provides 24/7, free and confidential support for people in distress. Call 988 or visit the 988 Suicide & Crisis Lifeline website for support and prevention and crisis resources.

To learn about extension programs in Arkansas, contact your local Cooperative Extension Service agent or visit www.uaex.uada.edu. Follow us on Twitter and Instagram at @AR_Extension. To learn more about Division of Agriculture research, visit the Arkansas Agricultural Experiment Station website: https://aaes.uada.edu. Follow on Twitter at @ArkAgResearch. To learn more about the Division of Agriculture, visit https://uada.edu/. Follow us on Twitter at @AgInArk.