Virtual Care Service

Walmart shutters 51 health centers and ends virtual care service

by Kim Souza (ksouza@talkbusiness.net)

Walmart’s experiment in the muddled healthcare sector ended abruptly Tuesday (April 30) when the retailer reversed course and announced it is closing healthcare centers and ending its virtual care service.

The 51 Walmart Health centers are across five states, including two in Northwest Arkansas and one in Fort Smith. A timeline for closing was not disclosed.

Walmart launched its health centers in 2019 and said the five years brought meaningful lessons, pivoting, and trying to evolve ways to help customers better navigate primary care. However, the “challenging reimbursement environment and escalating operating costs” made the venture unsustainable for the retail giant.

Walmart shutters 51 health centers and ends virtual care service

A Walmart Health Clinic coming to Rogers at Store No. 1 at 2110 W. Walnut Street.